X Series: Check and Update Firmware Version

X Series: Check and Update Firmware Version

Applicable Models: ONE X, X2, X3, X4, X4 Air, X5, and X6

Firmware updates enhance camera performance and add new features. This article describes how to check and update the firmware version of X Series cameras, helping you complete the update process quickly for the best shooting experience.

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How to check current firmware version

Swipe down from the top of the camera screen to access the "Shortcut" menu > tap "Settings" (Gear icon ⚙) > tap "Camera Info" to check the current firmware version.

How to check the latest firmware version

Method 1: Via the Insta360 website

1. Open a web browser and visit the Insta360 Website.
2. Select your camera model on the page, and then click "Software".
3. Scroll down the page to find "Insta360 xx Firmware" (where "xx" corresponds to your camera model) and check the latest firmware version for that model.

Method 2: Via the Insta360 app

1. Connect the camera to the Insta360 app. ​
2. Tap "Me" > find "Firmware Version" under "Device Settings".
3. If there is no red dot next to the firmware version number, your camera is up-to-date. If a red dot is present, tap it and follow the on-screen instructions to update the firmware.

Please refer to: How to Connect Camera to the Insta360 App

How to update firmware

Method 1: Via the Insta360 app

1. Open the Insta360 app and connect the camera to your phone.
2. If a new firmware version is available, the Insta360 app will display a notification. Follow the on-screen prompts to complete the update.

Please note:

• Keep the camera within 2 meters of your phone during the update.
• During the update, keep the Insta360 app running in the foreground; do not exit or minimize the app.
• Ensure your phone has a stable Internet connection.

Method 2: Via an SD card by connecting a computer using a USB cable

1. Insert an SD card into your camera, power on the camera, connect it to your computer using the officially supplied USB cable, and select "U-Disk Mode" on the camera screen.
2. Visit the Insta360 Website, and download the latest firmware file for your camera model to your computer. Copy the downloaded file (do not rename it) to the root directory of the SD card on the computer.
3. Disconnect the camera from the computer. The camera will then power off automatically. Turn the camera back on. After a moment, the firmware update starts, and the indicator light flashes blue.
4. The camera will restart automatically once the update is complete.

Method 3: Via an card reader using a computer

1. Visit the Insta360 Website, and download the latest firmware file for your camera model to your computer. Do not rename the file.
2. Remove the SD card from your camera, ensure it is formatted as exFAT, insert it into a card reader, and connect the card reader to your computer.
3. Copy the downloaded firmware file to the root directory of the SD card.
4. Reinsert the SD card into the camera and power on the camera.
5. A firmware update prompt will appear automatically on the camera screen. Follow the steps to complete the update.

Method 4: Update via the camera’s internal storage by connecting it to a computer (for X6 only)

1. Visit the Insta360 Website, and download the latest firmware file for your camera model to your computer. Do not rename the file.
2. Connect the camera to your computer using the original USB cable, and set the camera to the “File Transfer” mode.
3. Copy the downloaded update file to the root directory (Internal) of the camera's internal storage. Do not place the file inside any folder.
4. A firmware update prompt will automatically appear on the camera screen. Follow the steps to complete the update.

FAQ

1. When inserting an SD card into X6 and connecting the camera to a computer to update the firmware, should the firmware update file be placed on the drive corresponding to the SD card or the internal storage?

There are no special requirements. You can choose the drive corresponding to the SD card or internal storage to save the firmware file, but please make sure to place the file in the root directory of the drive selected.

2. What should I do if I can't preview media while updating the camera firmware?

During the firmware update, the system will prioritize the firmware installation process, and operations such as previewing and shooting on the camera and in the Insta360 app will be temporarily paused. Please rest assured that once the update is complete, the in-camera preview and other features will automatically return to normal.

Read more

X Series: Installation and Removal of Micro SD Card