Insta360+: How to Unbind or Rebind Cloud Service

Insta360+: How to Unbind or Rebind Cloud Service

Applicable Models: X2, X3, X4, and X5

If you need to change the cloud service binding for your camera, follow the unbinding steps below and read the FAQ on rebinding and device limits, so you can manage your devices effortlessly.

Instructions

Unbind camera from cloud service account

Open the Insta360 app > tap "Me" in the bottom right corner > go to "My cloud and devices" > find the camera to unbind in "Cloud Devices" > tap "Settings" (Gear icon) on the right > select "More operations" > tap "Remove camera".

Rebind camera to a different cloud service account

Update the Insta360 app to the latest version > log in to the Insta360 app with the new cloud service account > follow the in-app instructions to rebind the target camera > upon completion of new binding, the camera will be automatically unbound from the original cloud service account.

Please note: The account used to purchase the cloud service does not support rebinding—only the camera can be rebound to different cloud service accounts.

FAQ

1. What is the maximum number of cameras that can be bound to one cloud service account?

No limit. You can bind the same cloud service account to multiple cameras.

2. Can I migrate content from one cloud service account to another / merge content from two cloud service accounts?

No. Currently, the cloud service does not support content migration or merging between different accounts.

3. Can I change the email bound to the cloud service / Is it possible to modify the email address linked to the cloud service?

No. Once an email is bound to an Insta360+ account, it cannot be rebound to another email at this time.

4. If the cloud storage capacity is insufficient, can one camera be bound to multiple cloud service accounts?

A single camera can be rebound to a different cloud service account. However, note that when the camera is successfully bound to the new cloud service account, it will be automatically unbound from the original account.

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