(1) Turn on your phone's Bluetooth and Wi-Fi, and power on your camera.
(2) After completing the subscription, the app will then prompt you to pair your camera. Follow the instructions and tap "Pair now."
• Alternatively, you can go to the app's settings page, enter "Cloud Camera Management," and pair your camera from there.
(3) According to the camera serial number, select the camera to be bound, then connect. Do not leave or exit the app during the connection process. Where can I find the camera serial number?
(4) Once connection is complete, tap "Confirm" on the camera screen to finish pairing your account.** During the pairing process, stay within the app and keep the camera powered on. You'll know pairing was successful when the camera screen displays a "Subscription successful" message.
(5) Once the camera is successfully paired, you’ll need to add Wi-Fi to the camera. After verification, the camera will automatically sync files whenever it’s connected to this Wi-Fi and is charging (Auto Sync is enabled by default).
Your Insta360+ account supports pairing multiple cameras and Wi-Fi connections:
• Adding Additional Cameras: Go to the "Cloud Camera Management" page, tap the icon in the top right corner, and select the camera you want to pair with.
Note: One account can pair multiple cameras, but each camera can only be paired to one account at a time. If you need to switch the paired account for a camera, you must first unpair it from the current account.
• Adding Additional Wi-Fi: After connecting your camera, go to the "Cloud Camera Management" page, tap "Add Wi-Fi" at the bottom, and select the new Wi-Fi you'd like to set up.
If pairing fails, please check the following:
Please click here to contact us for further support.