Find Your Serial Number

The camera's serial number is a unique code that can be used to quickly identify your camera, for example, if you need to submit a repair request. You can find the camera serial number in the following ways:

1: Product Box
The camera's serial number is on the back of the original product box.

2: Camera settings

1. Power on your camera.
2. Swipe down on the touchscreen to access the Shortcut Menu, then go to [Settings] > [Camera Info] to view the serial number.

3: Insta360 App

1. Connect your camera to the Insta360 app.
2. Enter app Settings > [Device Information] to view the serial number.
   

4: Insta360 Studio

1. Launch Insta360 Studio on your computer and import any footage recorded by the camera.
2. Select the footage and click the info icon on the right side of your screen to access File Properties and view the serial number.