GO Series: Black Screen

GO Series: Black Screen

Applicable Models: GO 3, GO 3S, and GO Ultra

Scenario 1: Black screen when powering on

• Indicator light is on

Press and hold the camera power button for 5 seconds to force a shutdown, then press and hold the “Power button” for 5 seconds to turn it back on. Check if the issue is resolved.

• Indicator light is off

Please refer to: GO Series: Camera Won't Power On

Scenario 2: Black screen during use

Please refer to: GO Series: Camera Crashes

If the black screen issue persists after trying the solutions above, we recommend you apply for Insta360 Repair Service for professional diagnostics.