insta360
Englishinsta360
简体中文
English
日本語
Deutsch
Français
Español
한국어
Italiano
Русский
Insta360 Ace Pro 2 Support
United States / Global

Ace Pro 2: Pocket Printer

Ace Pro 2: Pocket Printer

Applicable Models: Ace Pro 2

Insta360 launches its first pocket printer, exclusively designed for action cameras. It connects directly to your camera via Bluetooth, allowing you to shoot and print instantly, truly preserving your precious memories, and providing an enjoyable shooting experience!

How to mount the Pocket Printer when using it with the Xplorer Grip Pro Kit

  1. Ensure the camera is securely mounted in the Xplorer Grip Pro Kit.
  2. Insert the adapter into the quick-release mounting point at the bottom of the Xplorer Grip Pro Kit. Align the adapter's slot with the printer's cold shoe mount (the dedicated slot on the device for attaching accessories), and slide it forward until it locks into place.

insta360

Please note: The printer can also connect to the camera for photo printing without the Xplorer Grip Pro Kit.

For a more intuitive operational demonstration, please refer to Insta360 Ace Pro 2 Flash Print Bundle Installation and Usage Tutorial.

How to print photos

  1. Press and hold the power button to turn it on until the indicator light flashes blue, which indicates being "ready to connect".

insta360

  1. Swipe down from the top of the camera screen to access the "Shortcut" menu > "Bluetooth" > "Pocket Printer". Select the printer to be paired to establish a connection (tap the three dots (⋯) next to the connected printer > "Print Settings" > enable "Leica Logo").
  2. Once connected, you can print photos in the following two ways:
    • Method 1: After taking a single photo, a prompt will automatically appear on the screen.
    • Method 2: Navigate to the "Album" page, select the photo(s) to print, then tap the three dots (⋯) > "Print".

Please note: You can tap the printer icon in the top-right corner of the camera's preview screen to check the current printing progress.

How to install the photo paper cartridge (including the ribbon)

  1. Open the photo paper compartment door.

insta360

  1. Insert the photo paper cartridge into the compartment with the "Push Here" label facing up, and press down until it clicks and locks into place.

insta360

  1. Close the photo paper compartment door.

Indicator Light Status and Instructions

Printer Status

Status

Indicator Light Status

Bluetooth is connected, ready to use

Solid blue

Printing / receiving data via Bluetooth

Flashing blue (slow)

Device powering on / Bluetooth not connected

Flashing blue (fast)

Bluetooth pairing mode

Flashing blue (fast)

Error Status

Status

Indicator Light Status

No Photo Paper / Color Ribbon is depleted / No Photo Paper Cartridge inserted

Solid orange

Color Ribbon error / Photo Paper Cartridge not recognized

Flashing orange (slow)

Photo Paper / Color Ribbon is jammed

Solid red

Low battery

Flashing red (slow)

Temperature / device abnormality

Flashing red (fast)

Charging Status

Status

Indicator Light Status

Charging in progress (powered on/off)

Flashing green (slow)

Fully charged (powered on)

Solid green

Fully charged (powered off)

Solid green (until the USB-C cable is unplugged)

Please note: Flashing red (slow) indicator indicates the temperature of Pocket Printer is outside the safe range for charging. Recommended charging temperature: 32°F to 113°F (0℃ to 45℃).

FAQ

1. Can third-party photo paper of the same size be used when the included photo paper runs out?

No, this is not recommended. Third-party photo paper may not be fully compatible with the printer in terms of thickness, material, etc., which can easily lead to paper jams, color distortion, or uneven printing. Additionally, if your device malfunctions due to the use of third-party consumables, you will not be eligible for official after-sales service in accordance with our After-Sales Service Policy To ensure printing quality and optimal user experience, you can go to Insta360 Store to purchase dedicated photo paper.

Please note: The separately purchased photo paper kit includes 2× ribbons and 20 sheets of photo paper.

2. Will creases in the ribbon of photo paper affect the printing quality?

Yes. If the ribbon has creases or fingerprints, it will cause issues such as streaks or uneven color on printed photos. Therefore, please avoid touching the ribbon.

3. Can Pocket Printer print live photos taken by the camera?

Yes, it can. After you select the media, the printer will print the static preview frame of the Live photo when it is not playing.

4. When the camera discovers multiple printers, how can I identify the correct one?

You can confirm via the printer's Bluetooth ID:

  • In the camera's Bluetooth search list, each printer will display a unique ID.

insta360

  • This ID corresponds to the last four digits of the MAC code located inside the paper compartment cover on the back of the printer.

insta360

5. How long does the printer need to be charged to resume use when the screen shows "Low printer battery"?

Please use a 5V/2A charger and charge the device for at least 15 minutes before attempting to use it.

6. Why does the interval between printing a single photo or phased coloring and paper ejection lengthen during continuous printing?

When the printer detects an increase in internal temperature, it will automatically extend the printing time to prevent overheating from affecting image quality. Typically, printing a single photo takes approximately 70–90 seconds, which falls within the normal range.

7. Why is the printed photo not as clear as the preview file or the final image viewed on a computer?

Due to photo paper size limitations, photo files are compressed to a certain extent after being transmitted to the printer, so the final print may differ slightly from the on-screen preview.

8. How to verify if the purchased photo paper is genuine?

You can insert the purchased photo paper cartridge into the printer, turn on the printer, and connect it to the camera to check for any error messages.

9. Can Pocket Printer be mounted on the grip from the Xplorer Grip Kit?

No, it can not. It can only be mounted when it is used with the Xplorer Grip Pro Kit.

10. Can the camera connect to photo printers from other brands (e.g., Xiaomi)?

No, it can not.

11. How long can the photos printed by Pocket Printer be preserved, and what kind of storage environment is required?

Pocket Printer uses dye-sublimation technology, and the printed photos can be preserved for 50 to 100 years. To ensure optimal preservation, please store the photos in a dry environment away from direct sunlight.

12. Does Pocket Printer support checking the remaining paper count?

No.

Read more

Ace Pro 2: Pocket Printer Printing & Connection Issues

Was this information helpful?
insta360
Online Chat
Office Hours: 24/7
Start Chat
Copyright © insta360.com All Rights Reserved.