Ace Series: Camera Charging

Ace Series: Camera Charging

Applicable Models: Ace, Ace Pro, and Ace Pro 2

The camera supports flexible charging methods, and can be charged using both power adapters and computer USB ports to meet your needs. Below is a detailed guide on operation steps, key precautions, and common charging issues, ensuring a safe and convenient charging experience.

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Instructions

Method 1: Charge via a data cable connected to a power adapter

1. Prepare the data cable

Priority is given to the data cable supplied with the camera, or a standard USB-A to Type-C cable.

2. Charging connection

Open the camera's USB protection cover, connect one end of the data cable to the camera's USB-C port, and the other end to a USB-A charger. Charging will start automatically.

Please note:

• Ensure the camera is charged in an environment with a temperature between 32℉ (0℃) and 104℉ (40℃). Low temperatures may cause slow charging or failure to charge. High temperatures can affect battery life and even pose safety risks.
• Avoid using high-power fast-charging cables, especially those rated 6A or above. Such cables may trigger the camera to turn on automatically, which not only impairs charging efficiency but also may cause unnecessary damage to the device.

Method 2: Charge via the computer's USB port

1. Prepare the data cable

Priority is given to the data cable supplied with the camera, or a standard USB-A to Type-C cable.

2. Connect the camera to the computer

Plug one end of the data cable into the computer's USB port, and the other end into the camera's Type-C port.

3. Select the corresponding mode
   • Ace and Ace Pro: After connection, some mode options will appear on the camera screen. Tap "U-Disk Mode" — the camera will charge via the computer's USB port (file transfer feature will be enabled simultaneously).
   • Ace Pro 2: After connection, select "Charge only" directly from the camera's mode options to start charging (this mode only supplies power and does not enable file transfer).

FAQ

1. What are the requirements and precautions for camera charging specifications?

Model	Charging Specification Requirements	Fast Charging Support	Precautions
Ace Pro 2	5V-11V/3A	Yes	The voltage must not exceed the specified maximum limit or drop below 4.75V. If using a charger with a current lower than 1A, the camera can charge normally when powered off, but the charging speed will be significantly slower—we recommend using a charger with a current of ≥1A whenever possible.
Ace Pro	5V/3A 9V/3A	Yes
Ace	5V/3A	No

2. Can I record a video while the camera is charging?

Yes. You can record or use other features while the camera is connected to a power source.

3. Does the camera support fast charging while powered on?

No. To ensure safety and stability, the camera's fast charging feature is not available while it is powered on.

4. Does the camera support reverse charging?

• Ace and Ace Pro: Do not support reverse charging.
• Ace Pro 2: Supports reverse charging with a maximum output of 5V/1.2A, allowing it to function as an emergency power bank for other devices.

How to enable Reverse Charging: Use a cable to connect your mobile device (e.g., a phone) to the camera. A "Reverse Charging Mode" option will pop up on the camera screen. Tap it, select "Next", and you can set a minimum battery limit, and then confirm. The camera will then start charging the connected device.

Read more

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Ace Series: Battery Level & Battery Life Related FAQ

Ace Series: Unable to Charge, Charge Fully or Charge Normally