Checking Current Firmware Version and Client Version Numbers
Firmware Version Number:
- On the camera: Swipe down to enter the Shortcut Menu, and tap "Camera Info" to view the camera firmware version number.
- Insta360 app: Go to "Settings" > "Device Firmware Info" to view the camera firmware version number.
Client Version Number:
- Insta360 app: Go to "Settings" > "App Settings" > "About Insta360" to view the current app version number.
- Insta360 Studio: Click the "Insta360 Studio" icon in the upper left corner of the screen and select "About" to view the current computer client version number.
Update via Insta360 App (Recommended)
- Enable Wi-Fi and Bluetooth on your phone, then connect X6 to the Insta360 app.
- If a new firmware version is available, a reminder will pop up on the app homepage. Follow the on-screen prompts to complete the download and transfer. Alternatively, in the Insta360 app, go to "Settings" > "Device Firmware Info" to check for new updates.
- Once the transfer is complete, the camera will automatically begin updating (the indicator light will flash blue). The camera will automatically restart after the update finishes.
Please ensure the camera's battery level is above 20% before updating. Do not power off, remove the battery, or remove the storage card during the update process.
Update Failure Troubleshooting:
- Ensure the camera and phone are placed close to each other.
- Keep the app running in the foreground; do not exit or switch it to the background.
- Ensure the phone's network environment is stable and optimal.
- If the upgrade still fails after confirming that all the above conditions are met, please restart the device and try again, or upgrade via a computer.
Update via Computer
- Power on the camera, connect the camera to your computer using the official data cable, and select "File Transfer" mode.
- Visit the official Insta360 website to download the latest firmware to your computer.
- Copy the downloaded Insta360X6FW.bin firmware update file directly to the root directory of the camera storage space (do not modify the file name or place it inside any folder).
- Disconnect X6 from the computer, and the camera will automatically begin updating (the indicator light will flash blue).
- Once the update is complete, X6 will automatically restart.
Please ensure the camera's battery level is above 20% before starting this process. Do not power off, remove the battery, or remove the storage card during any update.
