X Series: How to Connect the Camera to the Insta360 App on a Phone/Tablet

X Series: How to Connect the Camera to the Insta360 App on a Phone/Tablet

Applicable Models: X2, X3, X4, X4 Air, and X5

By connecting to the Insta360 app, you can remotely control the camera and edit/manage your media. Below you will find the connection steps to help you quickly establish a connection.

How to connect the camera to the Insta360 app

Via Wi-Fi

1. Turn on the camera. Swipe down from the top of the screen to access the "Shortcut" menu > tap "Settings" (Gear icon ⚙) > turn on "Wi-Fi".
2. Enable both "Wi-Fi" and "Bluetooth" on your phone.
3. Open the Insta360 app, tap the camera icon at the bottom of the homepage, connect your camera, and follow the on-screen prompts.
4. For the first connection, you need to tap "Confirm" on the camera screen (or press the shutter button) to authorize the connection.

If the connection fails within the app, please directly open "Wi-Fi Settings" on your phone, find the camera's Wi-Fi, tap it, and manually enter the password to connect. After a successful connection, you can turn off your phone's Bluetooth if no further use is required.

Via wired connection

iOS devices (For X4, X4 Air, and X5 only)

For iPhone 15 and later models, follow these steps:

1. Connect the camera to your phone using the original Type-C cable. On the pop-up that appears on the camera, tap "Switch USB Mode", select "File Transfer", and tap "Confirm".
2. Open the Insta360 app. In the automatically displayed guide window, tap "Select Directory".
3. In the pop-up file management interface, double-tap the "Browse" button in the lower right corner > select the folder named "Untitled" or your camera's name > "DCIM", and tap "Open" in the upper right corner. You can then browse camera files on the "Album" page of the Insta360 app.

Please note: For subsequent connections, simply select "U-Disk Mode" on the camera to directly view files in the Insta360 app — no need to repeat the "Select Directory" step.

Android devices

For models running Android 10 or later, follow these steps:

1. Connect the camera to your phone with the original USB cable. On the pop-up that appears on the camera, tap "Switch USB Mode", select "Control with Android", and tap "Confirm".
2. When prompted "Open Insta360 to control [Camera Model]?", tap "OK".
3. Open the Insta360 app and access the "Album" page to browse camera files.

Please note:

• If your phone fails to recognize the connected camera, it is recommended to enable "OTG Mode" in your phone's settings.
• Android phones can read files from the camera's SD card.
• You can use the Insta360 app to control the camera via a wired connection.

How to view or modify the camera's Wi-Fi name and password?

View the camera's Wi-Fi

• ONE X: Swipe down from the top of the camera screen to access Settings (Gear icon ⚙), press the large button, and switch to the Wi-Fi option. Use the small button to switch to the second row and find the "Wi-Fi password" option. Tap it to display your Wi-Fi password. Please note that it is case-sensitive.
• X2 and X3: The default Wi-Fi password is 88888888.
• X4: The initial Wi-Fi password is 88888888. After activation, the Wi-Fi password will change. You can view it by swiping down from the top of the camera screen to access the "Shortcut" menu > selecting "Settings" (Gear icon ⚙) > tapping "Wi-Fi Settings".
• X4 Air and X5: The password is randomly generated. Swipe down from the top of the camera screen to access the "Shortcut" menu > select "Settings" (Gear icon ⚙) > tap "Wi-Fi Settings" to view the password.

Modify the camera's Wi-Fi password

Connect your phone to the camera's Wi-Fi. Tap "Me" at the bottom right corner of the Insta360 app > tap "Other Settings" > tap "Set Camera Wi-Fi Password", and complete the authorization as prompted to modify the password.

Please note:

• Currently, the Wi-Fi password cannot be modified in the camera's internal settings; it can only be done through the Insta360 app.
• ONE X and X2 currently do not support modifying the Wi-Fi password.

FAQ

1. Can I connect the camera to a phone via a wired connection to control it or read files using the Insta360 app? What are the differences between "Control with Android" and "File Transfer"?

Some features are supported, and the differences are shown in the table below:

2. Does the camera support Bluetooth Wakeup for connection via the Insta360 app when powered off?

Currently, this feature is only supported for iOS devices. Before using Bluetooth Wakeup for connection via the Insta360 app, you must enable the "Bluetooth Wakeup" feature on the camera: Swipe down from the top of the camera screen to access the "Shortcut" menu > tap "Settings" (Gear icon ⚙) > select "General" > find "Bluetooth Wakeup", and select "On" to enable it.

3. After the camera is connected to the Insta360 app on one phone, do I need to unbind it to connect to another phone? Does it support simultaneous connection to multiple phones?

• Unbinding not required: There is no binding relationship between the camera and an Insta360 account or phone. After connecting to one phone, you can connect to another phone directly without unbinding.
• Simultaneous connection not supported: The camera cannot connect to two phones at the same time, nor can it connect to a phone and a computer simultaneously. To connect to a new phone, ensure the connection to the current phone is disconnected first, then reconnect via the new phone.