X5: Photography Grip

X5: Photography Grip

Applicable Models: X5

With the Photography Grip, your 360 camera transforms into a versatile street photography tool, ready to capture amazing moments anytime, anywhere.

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How to install the Grip

Step 1: Remove the USB cover on the camera

Before installation, remove the USB cover on your camera by following these steps:

• Push downward: Use your finger to push the USB cover downward.
• Flip open: Flip open the USB cover that has been pushed out.
• Pull out directly: Finally, pull out the USB cover directly.

Please note: When removing the USB cover, pull it out directly. Do not rotate it while pulling, as this may damage the pivot.

Step 2: Install the Grip

When installing, tighten the 1/4 screw stud at the bottom of the Grip, then connect the USB port on the Grip to the camera's USB port.

1. Align the 1/4 screw stud and the quick-release mounting point on both the Grip and the camera.

1. Tighten the ring on the back of the Grip's screw stud until the Grip is firmly connected to the camera.

1. Manually align the USB connector on the Grip with the camera's USB port, then fasten it securely to complete the installation.

Please note: The camera mode after a successful USB connection is as follows:

• In the 360 Mode, after a successful USB connection, the camera will automatically switch to the Single-Lens Photo Mode.
• In the Single-Lens Mode, after a successful USB connection, the camera's shooting mode remains unchanged.

How to remove the Grip

Remove the Grip's USB connector from the side of the camera, then loosen the 1/4 ring on the Grip to remove it.

Notes

• Once connected, the Grip cannot be used to power the camera on or off via its button. You can only start or stop shooting when the camera is already powered on.
• Do not submerge it in water or use it in the rain as it is not waterproof.
• If you have long fingernails, be cautious when holding the Grip to avoid scratching or breaking them.
• When using the Grip, please ensure your camera firmware is updated to the latest version.

Please refer to: X Series: Check and Update Firmware Version

FAQ

1. Which camera models does the Photography Grip support? Why doesn't it support X4 Air?

The Photography Grip currently supports X5 (please update the camera firmware to v1.7.43 or later). When used with X4 Air, the Grip can only be used to start or stop recording and does not currently support other features (such as Style Border, 2.35:1 aspect ratio, etc.).

2. Is there any difference between the white and black Photography Grip models?

The white and black Photography Grips differ only in color. Their functionality is identical, and you can choose freely.

3. What should I do if I can't remove the metal wrench from the Photography Grip?

The metal wrench features a magnetic design to prevent accidental loss. If you have difficulty removing it, try using tweezers or a pen for assistance.

4. What should I do if the Photography Grip's USB cover is difficult to open or remove?

If the USB cover on the Grip is hard to open, locate the side seam where the cover meets the body. Apply outward pressure along this seam with your finger until the cover loosens, then pinch and remove it. If it still won't open, try repeating the process along the seam on the other side.

5. How do I store the camera's USB cover to avoid losing it when using the Photography Grip?

You can store the camera's USB cover at the bottom of the Photography Grip using the following method: remove the original cover from the bottom of the Grip; align and insert the camera USB cover into the slot.

6. How to verify the authenticity of the Photography Grip?

Please go to the Check Product Serial Number page on the Insta360 Website and enter the Grip's serial number (SN code) to verify.

Please note: To make it easier to locate the SN code, we have made several adjustments to its position. Therefore, you may notice that the SN code location varies by grip. Grips verified through the serial number query are official genuine products and safe to use.

You can find the serial number on the Photography Grip, and it may be located at one of these three locations:

• At the storage slot on the bottom of the Grip.

• On the back of the 1/4 screw stud.

• Both at the storage slot on the bottom and on the back of the 1/4 screw stud.

7. Can the Photography Grip control the camera for quick shooting?

After connecting the Photography Grip to the camera, you can start or stop recording while the camera is powered on. Currently, powering the camera on or off via the grip buttons is not supported. We will continue to optimize the product to provide you with a better user experience. Thank you for your understanding and support!