Firmware Update
Firmware updates will be regularly available for X5 to ensure it runs efficiently. Please update to the latest version for optimal results.
Before updating the firmware, ensure X5 has at least 20% battery remaining.
Update via Insta360 app
Connect X5 to the Insta360 app. The app will notify you if a new firmware update is available. Follow the on-screen instructions to update the firmware.
If the camera firmware update fails, check the following and try the update again:
- Ensure the camera is close to your phone.
- Keep the Insta360 app running, and do not exit or minimize it.
- Ensure your phone has a strong and stable network connection.
Once the above conditions are confirmed, restart the camera and try the firmware update again. If it still fails, try to update the firmware via a computer.
Update via Computer
- Make sure X5 is powered on.
- Connect the camera to the computer using the USB-C cable and select File Transfer in USB Mode.
- Download the latest firmware version from the official Insta360 website on your computer.
- Once the computer has recognized X5, copy the "Insta360X5FW.bin" file to X5's root directory. Do not change the file name.
- Disconnect X5 from the computer. X5 will automatically power off. The Indicator Lights will slowly flash blue.
- X5 will automatically restart once the update is complete.
