Connect to the Insta360 app

  1. Download the Insta360 app. Alternatively, search "Insta360" in the App Store or Google Play Store to download the Insta360 app.
  2. Press the Power Button to turn on X4.
  3. Enable Wi-Fi and Bluetooth on your smartphone.
  4. Open the Insta360 app and click the camera icon at the bottom of the page. Follow the on-screen instructions to activate your camera.
  5. If you connect to the Insta360 app for the first time, you need to authorize the connection on the touchscreen.

If you are unable to connect to the app, go to your smartphone's Wi-Fi settings, find your X4, enter the password and return to the app.
Note: You can change the camera's Wi-Fi password on the app settings page.

Still can't connect to the Insta360 app?

  1. Check if the Insta360 app has permission for the following: network permission, Bluetooth permission, or local network permission.
  2. Check if Wi-Fi is enabled on your camera.
  3. Make sure X4 is close enough to the phone.

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