Connecting the Device

Connecting the Device

  1. Power on the device.
  2. Turn on Wi-Fi and Bluetooth on your phone.
  3. Open the Insta360 app, tap the camera icon on the homepage to connect the device, and follow the on-screen prompts.

*For the first-time connection, you need to tap on the camera screen to confirm authorization.

Can't connect the camera to the Insta360 app? Try the following troubleshooting steps:

  1. Ensure both the camera firmware and the app are updated to the latest versions, and that the Insta360 app has been granted the following permissions: network, Bluetooth, and local network.

  2. Go to your phone's system settings to check if the Wi-Fi is connected.

    1. If the connection fails, swipe down on the camera screen and go to Settings > Wi-Fi Settings to view the Wi-Fi password. Enter the password on your phone, then restart both the camera and your phone before trying again.

    2. If the connection still fails, go to the Wi-Fi settings page on your phone, find the camera's Wi-Fi network, forget this network and try connecting again.

  3. Confirm that GPS and Bluetooth permissions have been enabled for the Insta360 app in your phone settings.

    1. For Android users: Ensure that options like WLAN+ or Auto-Switch Wi-Fi are turned off (if available in your settings).

    2. For iOS users: Go to your phone's system settings, locate Insta360, and check if Local Network permission is enabled.

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