Firmware
Q1. How can I check the firmware version of Insta360 Link 2 and Insta360 Link 2C?
After connecting to the Insta360 Link Controller, you can check the firmware version by clicking on the "..." in the top control bar. Then please select "Settings" > "About Us" to view the firmware version.
Q2. How to update firmware on Insta360 Link 2 and Insta360 Link 2C?
Method 1: Updating Firmware via Controller Software
If there's a new firmware version available and you've installed and opened the Insta360 Link Controller, you'll be prompted to update once the camera is connected. You can simply click on the "..." icon on the top control bar of Link Controller, then select "Settings" > "About Us" and follow the onscreen instructions to update.
Method 2: Updating Firmware via U-Disk Mode
- Use the included USB-C data cable to connect the camera to your computer.
- Press the touch key three times and the indicator light will flash blue. Then press and hold the touch button for another 5 seconds, and the indicator light will stay solid blue, indicating the device has entered U-Disk mode. You will see a hard drive named "INSTA360" in "My Computer."
- Copy the latest firmware update file downloaded from Insta360's official website to the hard drive named "INSTA360".
- Unplug and plug in the webcam, and the firmware update will be completed after restarting the webcam.
Notes:
- Do not disconnect the USB connection during the firmware upgrade process.
- Do not operate the device during the firmware upgrade.
- It is recommended to use the first method mentioned above to update.
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