Functionality

Q1 What is Insta360+?

Get the ultimate Insta360 experience with Insta360+, our cloud service with automatic backup, online playback, easy sharing, on-the-go editing and convenient cloud export. Currently, it supports files from Insta360 X4 and Insta360 X3 for smarter 360° cloud storage, ready for you whenever inspiration strikes.

Q2 How do I use my exclusive rewards?

Once you've subscribed, click the icon at the top right of the Insta360 Official Store to check your available benefits and how to use them. If you are eligible for Extended Warranty, Insta360 Care or FlexiCare, you will receive an email to activate the service after subscribing to Insta360+.

Q3 Insta360 FlexiCare or Care services are only applicable in the following countries or regions.

China, United States, Australia, Austria, Belgium, Brunei, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, South Korea, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Vietnam, Liechtenstein.


Q4 Extended Warranty service is only applicable in the following countries or regions.

China, United States, Australia, Brunei, Canada, Hong Kong, Indonesia, Japan, Macau, Malaysia, Mexico, New Zealand, Norway, Philippines, South Korea, Singapore, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Vietnam, Liechtenstein.


Q5 Priority delivery, and other benefits are only applicable in the following countries or regions.

China, United States, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, South Korea, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Vietnam, Liechtenstein, Monaco.


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