Applicable Models: GPS Preview Remote (with Built-in Mic), GPS Preview Remote, GPS Action Remote, Mini Remote, Ring Remote
Before updating firmware, please ensure that your mobile phone or tablet supports Bluetooth 5.0 or later, such as the following models:
|
Device Type |
System Version |
Chipset |
Applicable Models |
|
Android Devices |
Android 10.0 or later, or HarmonyOS 2.0.0 or later. HarmonyOS NEXT is not supported. |
Kirin 990 or later |
Including Huawei Mate 30, P40 and later models |
|
Snapdragon 855 or later |
Including Samsung S10, Xiaomi 9 and later models | ||
|
Exynos 2200 or later |
Including Samsung S22, Samsung S22 Ultra and later models | ||
|
Apple Mobile Devices |
iOS 12.0 or later |
Compatible chips: A12 or later |
Including iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone15 Pro, iPhone 15 Pro Max, iPad Air (2020), iPad Pro and later models |
If you encounter problems during the update process, please troubleshoot by following these steps:
Ensure your phone or tablet supports Bluetooth 5.0 or later (this can be determined by the system version: 10.0 or above for Android devices, 2.0.0 or above for HarmonyOS devices, and 12.0 or above for iOS devices). If not, use a compatible device and try again.
Check if the Insta360 app is the latest version. If not, download and install the latest version from Insta360 Website and try again.
Please note: You can check your current app version by opening the Insta360 app > tapping "Me" > swiping down to the bottom and tapping "About Insta360".