Waterproofing

  1. The GO Ultra Standalone Camera is waterproof to a depth of 33ft (10m) and can be used for underwater shooting without the Dive Case.
  2. Before shooting underwater, please replace the lens guard with the AquaLens to get the best shooting quality. The AquaLens is sold separately and cannot be used with the Dive Case.
  3. The GO Ultra Action Pod is IPX4 splashproof, with and without the Standalone Camera installed. Do not use it underwater without the Dive Case.
  4. Before use, ensure that the pogo pins on the back of the Standalone Camera and the front of the Action Pod are not stained or oxidized.
  5. After using the GO Ultra Standalone Camera in salt water:
  • Gently rinse the surface of the camera with fresh water.
  • Soak in fresh water for 10 minutes.
  • Wipe it dry with a soft cloth and place it in a ventilated place to dry naturally. Once the surface of the camera is dry, remove the battery and microSD card.

Maintaining optimal waterproof performance:

  1. Do not use a hair dryer on the microphone and speaker, as this will damage the internal waterproof membrane.
  2. Do not operate the camera for a long time (>1 hour) outside the recommended temperature range (working environment temperature -20°C~40°C) or in extremely humid environments, such as saunas or hot springs.
  3. Do not operate the camera for a long time (>1 hour) underwater without the Dive Case.
  4. Do not store GO Ultra in an environment with high temperatures or humidity, or with perfumes and cosmetics to avoid contact corrosion which will affect the use of the product.
  5. Do not allow the camera to enter water at a high speed. Excessive impact against the surface of water may damage the camera's waterproofing capability.
  6. Do not drop the camera or subject it to other forms of impact.
  7. Do not disassemble the GO Ultra Standalone Camera.
Online Chat
Office Hours: 24/7
Start Chat