Activation

Q1 What if I am unable to activate GO 3S?

Please confirm that your mobile device has a Wi-Fi or mobile data connection.
If you cannot activate GO 3S after multiple tries, please take a screenshot of the error message and contact the Insta360 customer support team for further assistance.

Q2 What if I can't activate GO 3S because my location is different from the purchase region?

If you are trying to activate your camera in a different region than where you purchased it, please contact the Insta360 customer support team with your GO 3S serial number and proof of purchase for assistance.