GO Series: Camera Overheating

GO Series: Camera Overheating

Applicable Models: GO 3, GO 3S, and GO Ultra

Description

The camera heats up quickly, triggers overheating protection within a short period of time, and automatically stops recording due to overheating.

Reason

GO Series cameras combine a pocket-size body with high-performance hardware, so they naturally warm up during use—this is normal.

In addition, the camera may trigger the overheating protection after prolonged shooting/charging. This means that when the temperature reaches the high-temperature threshold, the camera will automatically stop recording and shut down to ensure the safety of the device.

Solution

If heating or overheating occurs, please do not worry. We recommend that you:

• Place the camera still for a while and resume shooting once it cools down naturally.
• Record in well-ventilated spots, and avoid exposing the camera to direct sunlight or poorly ventilated environments for a long time.

If the camera frequently exhibits abnormal overheating or triggers overheating protection after short recording periods, please contact Insta360 Customer Support for assistance.