GO Series: How to Connect Camera to the Insta360 App

GO Series: How to Connect Camera to the Insta360 App

Applicable Models: GO 3, GO 3S, and GO Ultra

By connecting to the Insta360 app, you can remotely control the camera and edit/manage your media. Below you will find the connection steps to help you quickly establish a connection.

How to connect the camera to the Insta360 app?

Wi-Fi connection
  1. Swipe down from the top of the screen to access the "Shortcut" menu, tap "Settings" (Gear icon ⚙), locate Wi-Fi, and turn it on.
  2. Enable both Wi-Fi and Bluetooth on your mobile phone.
  3. Open the Insta360 app, tap the camera icon at the bottom of the homepage, find and select your camera from the device list to connect, and follow the on-screen prompts.
  4. For the first connection, you need to tap to confirm on the camera screen (or press the shutter button) to authorize.

If the connection fails within the Insta360 app, please directly open "Wi-Fi Settings" on your mobile phone, find the camera's Wi-Fi, tap it, and manually enter the password to connect. After a successful connection, you can turn off your mobile phone's Bluetooth if no further use is required.

Please note: The camera's Wi-Fi control distance is limited. In an open and interference-free environment, the specific distances are as follows:

  • Preview process: Within 65m for iPhones and within 50m for Android phones.
  • Recording process: Within 45m for both iPhones and Android phones.
  • Playing videos via the connected Insta360 app: Within 131.2ft (40m) for iPhones and within 30m for Android phones (in an open and interference-free environment).
  • In actual use, the Wi-Fi signal range may be affected by factors such as the surrounding environment, obstacles, and Wi-Fi signal interference.

Wired connection

iOS devices

  • GO Ultra: Wired connection to iOS devices is not supported.
  • GO 3 / GO 3S: Wired connection is supported on iPhone 15 and newer models. Follow the steps below:
    1. Connect the camera to your phone using the included Type-C cable, and select "U-Disk Mode" from the options on the camera.
    2. Open the Insta360 app, and tap "Choose directory" in the pop-up window.
    3. In the file management page that appears, double-tap "Browse" at the bottom right, go to "Untitled" > "DCIM", then tap "Open" in the top right corner. You can now browse camera files on the "Album" page in the Insta360 app.

    insta360

    Please note:

    • For subsequent connections, select "U-Disk Mode" on the camera to view camera files directly in the Insta360 app. You do not need to repeat the "Select Folder" operation.
    • The actual transfer speed of a wired connection is not fixed. It depends on the data cable used and the operating status of the phone. The maximum transfer speed supported by the camera is USB 2.0.

Android devices: The camera does not currently support a wired connection to the Insta360 app on Android devices.

How to view or modify camera's Wi-Fi name and password?

Check camera's Wi-Fi

The password is randomly generated. Swipe down from the top of the camera screen to access the "Shortcut" menu > tap "Settings" (Gear icon ⚙) > tap and check "Wi-Fi Settings".

Modify camera's Wi-Fi password

First, connect your mobile phone to the camera's Wi-Fi. Enter "Me" at the bottom right corner of the Insta360 app > tap "Other Settings" > Select "Set Camera Wi-Fi Password", and complete the authorization as prompted to modify.

Please note: Currently, the Wi-Fi password cannot be modified in the camera's internal settings, so it can only be done through the Insta360 app.

FAQ

1. Does the camera support wired connection to Android phones or iPhones?

No, it does not.

2. Why can't I connect the camera to the Insta360 app underwater?

When the camera is used underwater, water will block and interfere with the Wi-Fi signal, causing disconnection between the camera and the mobile phone, making it impossible to connect to the Insta360 app for shooting control.

3. Can the Insta360 app wake up the camera and establish a connection via Bluetooth when the camera is powered off?

Yes. When the camera has remaining power, Bluetooth wakeup is enabled by default and cannot be turned off manually.

Read more

GO Series: Unable to Connect to the Insta360 App

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