Activation

Q1 What if I am unable to activate GO 3?

Please confirm that your device has a WiFi or mobile data connection.
If you're still not able to activate GO 3 after multiple tries, please take a screenshot of the error message and contact the Insta360 support team for further assistance.

Q2 What should I do if I can't activate GO 3 because my location is different from the purchase region?

If you are trying to activate your camera in a different region than where you purchased it, please contact the Insta360 support team with your GO 3 serial number and proof of purchase for assistance.