Activation

Q1 What if I am unable to activate GO 2?

If you try to activate GO 2 and the app displays "Activation failed", followed by "Please connect to the Internet before starting camera activation”, please follow the steps below to activate the camera:

1. Tap "GO TO WIFI SETTINGS”, and select your WiFi in the phone's WLAN settings.
2. Return to the app and select the GO 2 to connect.
3. Once the connection is established GO 2 should activate automatically.

If activation fails, click here to contact us for further support and provide a screenshot of the error message.

Q2 What should I do if GO 2 will not activate because my current location is different from the purchase region?

If you are trying to activate your camera in a different region than where you purchased it, please provide the current activation information, GO 2's serial number and purchase proof to us for further support.

Please click here to contact us for further support.