Firmware

Q1. How can I check Flow Pro's firmware version?
There are two ways to check the firmware version in the Insta360 app:

  • Tap the three dots in the upper left corner of the shooting page and go to "Version" to view the firmware version.
  • Go to "Settings" > "Device Settings" > "Firmware Version" on iOS, or "Settings" > "Device Settings" > "Device Firmware info" on Android.

Q2. What should I do if a firmware update fails?

  1. Ensure Flow Pro is powered on and the Insta360 app is open during the update.
  2. Make sure Flow Pro's battery level is at least 20%.
  3. Restart Flow Pro and reconnect it to the Insta360 app.

If the issue persists, please contact our support team at service@insta360.com.

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