Flow Series: Tracking is Lost & Fails to Keep Up

Flow Series: Tracking is Lost & Fails to Keep Up

Applicable Models: Flow, Flow Pro, Flow 2, and Flow 2 Pro

Scenario 1: Tracking failure caused by excessively close shooting distance

Place the gimbal farther away from the shooting subject to ensure it can track the subject normally.

Please note: When using it in scenarios with 1x focal length and slow movement, it is recommended to keep a distance of at least 1 meter between the gimbal and the shooting subject.

Scenario 2: Gimbal fails to keep up due to excessively fast movement

Slow down the movement speed appropriately, or place the gimbal farther away to provide sufficient response time for the gimbal.

Scenario 3: Tracking loss or mis-tracking caused by overly complex scenes

Try to choose an environment with a simple background and a prominent subject for shooting.

If none of the above solutions resolves your issue, please contact Insta360 Customer Support for assistance.

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