Flow Series: AI Tracker Malfunctions or Delivers Poor Performance

Flow Series: AI Tracker Malfunctions or Delivers Poor Performance

Applicable Models: Flow 2 and Flow 2 Pro

Scenario 1: Operation anomalies of AI Tracker

​Description
  • No response when using the Peace sign to trigger shooting; shooting function fails to activate.
  • AI Tracker cannot track targets normally (e.g., tracking drift, target loss).

Solution
  1. Go to "Settings" on your phone > enable "Bluetooth" and confirm that the system Bluetooth is properly connected to the gimbal.

Please note: This is a necessary prerequisite for features like Peace sign triggering.

  1. When using the AI Tracker, disconnect from the Insta360 app or make sure the Insta360 app is completely closed in the background.

Scenario 2: Poor animal tracking performance

  1. Choose a simple background and avoid complex scenes with multiple pets or people.
  2. Ensure a distinct color contrast between the background and the pet.
  3. Confirm the gimbal has locked onto the correct target pet before starting tracking to avoid misidentification.

Please note: Currently, AI Tracker only supports tracking humans, cats, and dogs. Other animals may not be accurately recognized.

Scenario 3: Poor performance during long-distance tracking

  1. ​It is recommended to keep the long-distance tracking distance within 10 meters.
  2. Recommended zoom levels:
    • Within 3 meters: 0.6x, 1x
    • Within 5 meters: 1x, 3x
    • Over 5 meters: 3x

Please note:

  • ​Tracking at more than 3x zoom may result in unstable performance due to high magnification.
  • For long-distance zoom tracking, use the joystick to adjust composition and enable the Active Zoom Tracking feature in the Insta360 app for smoother tracking.

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