Firmware

1. How to check the firmware version of Flow 2 Pro?

Connect Flow 2 Pro with the Insta360 App and check through the app:

  • Method 1: Tap on "..." in the bottom left corner of the shooting page (in landscape mode) to view the firmware version information.
  • Method 2: Go to "Settings > Device Settings > Firmware Information" to view it.

2. What should I do if the Flow 2 Pro firmware update fails?

  • Ensure the battery level is above 20% before updating.
  • Try restarting Flow 2 Pro and reconnecting to the app to attempt the firmware update again.
  • Do not turn off the gimbal or app during the firmware update.
  • For some Android models, running the app in the background during the update may interrupt it. Restart the gimbal and reconnect to the app to try again.
    *If you are still unable to update the firmware, please contact Insta360 customer support for assistance.
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