Ace Pro 2: Camera Screen Displays a Grayish Tone or Media Appears Grayish After Being Imported into Insta360 App

Ace Pro 2: Camera Screen Displays a Grayish Tone or Media Appears Grayish After Being Imported into Insta360 App

Applicable Models: Ace Pro 2

Solution

Please check if the I-Log Mode is enabled. I-Log is a professional color mode that reduces in-camera color correction and lowers contrast to preserve more original image information. This provides greater flexibility for color grading in post-production, which is why media appears flat and desaturated when this mode is enabled. You can check and adjust this setting as follows:

Adjusting the preview on the camera

In the camera, select the Color Preview feature to view the media with vibrant colors in real-time.

Please refer to: Ace Pro 2: I-Log Mode

Adjusting the preview in the Insta360 App

After importing your media into the Insta360 app, go to the playback page. For optimal color performance, tap "Editor" on the bottom > "Edit" > "LUT" to apply the official LUT for color grading, or perform manual color adjustments.

Please refer to: Insta360 App: LUT

If none of the above solutions resolves your issue, please contact Insta360 Customer Support for assistance.