Ace Pro 2: Xplorer Grip Pro Kit

Ace Pro 2: Xplorer Grip Pro Kit

Applicable Models: Ace Pro 2

The Xplorer Grip Pro Kit for Ace Pro 2 combines comfortable handling with efficient creation, unlocking a new street photography experience for you. This article provides an operation guide for the Xplorer Grip Pro Kit and some FAQ answers to support your shooting journey!

How to connect a camera?

1. Press and hold the red lock button on the top of the Grip, then push to unlock in the direction indicated by the arrow on the lock button.
2. Remove the camera's USB cover, then insert the camera into the Grip in the direction as shown below, ensuring the button positions are aligned.

3. Insert the Grip's USB-C plug into the camera's USB port, then close the Grip until you hear a "click" sound, indicating it's securely locked. The camera screen will display "Xplorer Grip Connected".

Please note:

• If it cannot be locked, please check if the Grip is fully closed and fits the camera snugly.
• After removing the camera from the Grip, it is recommended to promptly reattach the camera's USB cover to prevent port damage.

For a more intuitive operational demonstration, please refer to Insta360 Ace Pro 2 Flash Print Bundle Tutorial.

How to control a camera with the Grip's buttons

Button	Description
Shutter Button (Red round button)	When the camera is off: Long press the shutter button on the Grip to start QuickCapture (the "QuickCapture" feature needs to be enabled in the camera's Shortcut menu in advance). When the camera is on: Short press the shutter button on the Grip to take a photo or start/stop recording; long press the shutter button for 3 seconds to delete the last recording.
Zoom Knob (Below the shutter button)	Turn the knob to zoom. The zoom range is 1.0× to 2.0 HD (applicable to all modes that support 2x in-camera zoom).
Dial (Silver knob)	It is used to adjust EV by default and supports customization. Path: Swipe down from the top of the camera screen to access the "Shortcut" menu > tap "Accessories" > "Xplorer Grip" > "Dial" to customize the dial feature.

How to Determine Device Status via Indicator Lights

Indicator Light Status	Device Status
Solid Cyan	Connected to camera
Flashing Blue	Firmware update in progress
Solid Red	Standby, charging
Solid Yellow	Connected to camera, low battery
Off	Standby

Please note: If the Grip's indicator light turns off when connecting to the camera, press the shutter button on the Grip to wake it up.

How to charge a camera

After the camera is connected to the Grip, swipe down from the top of the camera screen to access the "Shortcut" menu, tap "Accessories" > "Xplorer Grip" to check the Grip's battery level and enable "Power the camera".

Please note: When the Grip's battery level is lower than 15%, it will automatically stop powering the camera.

How to update firmware

1. Power on the camera and ensure its firmware is updated to the latest version.

Please refer to: Ace Series: Check and Update Firmware Version

2. Insert the Grip's USB-C plug into the camera's USB port.
3. If there is a new firmware version of the Grip, an update prompt will appear on the camera screen, and you can follow the on-screen instructions to complete the update.

How to reset the Grip

Long press the Grip's shutter button for 8 seconds until the indicator light turns off and then on again.

FAQ

1. How to find the Grip's serial number?

You can find the Grip's serial number through the following two methods:

Method 1: Check the serial number (SN) sticker located on the outer surface of the Grip or on the inside of the frame.

Method 2: Connect the Grip to a camera, then check the serial number on the Xplorer Grip Settings page.

2. What is the charging sequence when an external power source / charger is connected to the Grip?

The charging logic depends on whether the "Power the camera" feature is enabled:

• If you disable the feature: The external power source only charges the Grip.
• If you enable the feature: When an external power source is connected, it will first check the remaining battery level of the Grip.
  • When the battery level is 15% or above, the external power source will charge the camera first. After the camera is fully charged, it will then charge the Grip.
  • When the battery level is less than 15%, the external power source will first charge the Grip to 15%, then charge the camera.

3. What is the difference between "2.0×" and "2.0HD" when zooming with the Grip's Zoom Knob?

2.0×: This is digital zoom, and the image will be somewhat compressed.

2.0HD: This is clarity zoom, which maximally preserves image clarity and detail.

4. Is it normal for the image to stutter slightly when switching from "2.0×" to "2.0HD"?

This is normal. The two zoom modes use different algorithms. When switching, the camera briefly interrupts the information stream and generates slight vibration feedback, similar to the visual jump when switching between different lenses on a smartphone. This does not affect the actual shooting results. Please use it with confidence.

5. Will the camera battery drain faster when the Grip is connected?

No. Connecting a camera to the Grip does not increase the camera's own power consumption rate. If you enable the Grip's "Power the camera" feature, the camera will prioritize using the grip's battery, which can further extend its overall runtime.

6. Can the Grip charge a mobile phone?

The Grip's Type-C plug is specially designed and not compatible with the Type-C port on a mobile phone, so it cannot charge a mobile phone.

7. Why doesn't the zoom happen immediately / why is there a delay after turning the Zoom Knob?

This design is used to distinguish the intent for zooming:

• If you turn the Zoom Knob for less than 0.5 seconds: The system recognizes it as quick zoom and will execute the action immediately.
• If you turn the Zoom Knob for more than 0.5 seconds: The system recognizes it as smooth, continuous zoom, and will execute the action gradually.

8. Why is there no response when I short press the shutter button on the Grip while the camera is off?

This is a feature designed to prevent accidental activation during storage. When the camera is powered off, you must first enable "QuickCapture" in camera's Shortcut menu, and press and hold the shutter button on the Grip. The camera will then begin quick capture or power on. Short-pressing the shutter button, or turning the Dial or Zoom Knob will not trigger any response to avoid unintended operations.