Ace Series: Fogging or Condensation on Lens Guard

Ace Series: Fogging or Condensation on Lens Guard

Applicable models: Ace, Ace Pro, and Ace Pro 2

Description

When shooting for extended periods in environments with high humidity or significant temperature differences, fogging may occur on the Lens Guard due to temperature variation between the inside and outside. A common example is when eyeglasses fog up upon moving from cold outdoors into a warm room in winter; the fog typically dissipates once temperature stabilizes.

Solution

Let the camera sit for about 5-10 minutes. The fog will usually dissipate naturally, after which the camera can be used normally.

If the fog does not dissipate after resting or begins to affect normal shooting, we recommend you apply for Insta360 Repair Service for professional diagnostics.