Ace Series: USB Port Cover is Missing, Detached, or Broken

Ace Series: USB Port Cover is Missing, Detached, or Broken

Applicable Models: Ace, Ace Pro, and Ace Pro 2

Scenario 1: If the USB port cover is missing

We recommend purchasing a corresponding replacement accessory through Insta360 authorized sales channels.

Scenario 2: If the USB port cover is loose or has come off

Please refer to Tutorial Video for USB Port Cover Installation and try reinstalling the cover.

If the issue persists, please contact Insta360 Customer Support for assistance.

Scenario 3: If the hinge of the USB port cover is broken

Please contact Insta360 Customer Support for assistance.