Ace Series: Transferring Camera Files to Mobile Phones & PC

Ace Series: Transferring Camera Files to Mobile Phones & PC

Applicable Models: Ace, Ace Pro, and Ace Pro 2

Below is a clear guide to various file-transfer methods available for your camera. With them, you can quickly share wonderful moments on social media or import footage to a computer for professional editing.

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Transfer camera files to your mobile phone

Method 1: Wireless connection

1. Turn on the camera and ensure your phone's Wi-Fi and Bluetooth are enabled.
2. Open the Insta360 app on your phone, tap the camera icon on the homepage, and follow the prompts to connect to your camera.
3. Access the "Album" page of the Insta360 app, and tap the "Multi-select" icon in the upper right corner to check the files you want to transfer.
   • Tap the Export icon to save the files to your phone's system album.
   • Tap the Download icon to save the files to the Insta360 app's local album.

Please note:

• Do not exit the Insta360 app or lock your phone during transmission to avoid interruption.
• If the connection fails, check if the camera and Insta360 app are updated to the latest version, and ensure the Insta360 app has been granted necessary permissions (network, Bluetooth, and location services) on your phone.

Method 2: Wired connection

For Android phones

1. Turn on the camera.
2. Connect the camera to your phone using a Type-C to C data cable.
3. A mode selection will pop up on the camera screen; select "Android Mode".
4. Open the Insta360 app, access the album page, select the files, and export them.

Please note: If the connection is not recognized, enable OTG mode in your phone's settings.

For iOS devices (for Ace Pro 2 only)

1. Use a Type-C 3.0 or higher data cable to connect the camera to iPhone 15 or later models.
2. Select "U-Disk Mode" on the camera.
3. For the first connection, set the directory: Tap "Choose directory" > double-tap "Browse" in the lower right corner > select the folder named "Untitled" or the camera's name > "DCIM" > tap "Open" in the upper right corner.

Method 3: Quick File Transfer (for Ace Pro 2)

Please refer to: Ace Pro 2: Quick File Transfer

Transfer camera files to PC (Mac / Windows)

Please refer to: Ace Series: Transferring Files from Camera to PC

FAQ

1. Can the camera connect directly to an external hard drive?

No, the camera does not support direct connection to external hard drives.

2. Can media files that are transferred from the camera to a USB flash drive or computer and then back to the camera be played normally?

For normal playback, the MP4 file and its corresponding LRV file must both be transferred to the camera's memory card, and neither file name should have been changed.

Please note: Media recorded in the Video, FreeFrame Video, or Loop Recording Modes will generate two files: an MP4 file and an LRV file. For example, the file LRV_20240801_154541_01_012 corresponds to the MP4 file VID_20240801_154541_00_012.

3. Can videos/photos be imported from a phone, SD card, computer, or other devices to the camera?

Currently, viewing media shot with other devices on the camera is not supported.

4. Can the camera screen be mirrored to a TV or monitor (via HDMI output/wireless screen mirroring)?

No, this feature is not supported.