Waterproofing

Q1 What precautions should I take before using Ace/Ace Pro in water?

1. Make sure the battery cover and USB cover are properly closed and free of sand, dust, and debris.
2. Lock the Flip Touchscreen. Swipe down from the top of the screen and tap the lock screen icon. With the touchscreen locked, press the Q button (Ace) or on/off button (Ace Pro) to switch modes, and press the shutter button to select the shooting mode and return to the preview page.

Q2 What tips should I know while using Ace/Ace Pro in water?

1. Avoid rapidly plunging the camera into the water. For activities like diving and surfing, where water impact may be intense, we recommend using our Ace/Ace Pro Dive Case.
2. Ace & Ace Pro are waterproof up to 10 meters (33ft). For extended underwater shooting, we recommended our dive case, which boosts waterproofing to up to 196ft (60m).
3. For the best waterproof performance, do not use the camera underwater for more than 1 hour at a time.
4. Do not use Ace/Ace Pro in damp environments outside the recommended temperature range of -4 to 104℉ (-20 to 40℃), like a sauna, steam room, or hot spring.

Q3 What should I do after using Ace/Ace Pro in water?

1. After freshwater use, thoroughly dry the camera with a soft cloth and then let it air dry until no water droplets are present. Do not open the battery or USB cover until the camera is completely dry.
2. After seawater use, rinse the camera under clean water with the Flip Touchscreen open and then soak it in clean water for 5-10 minutes. Wipe dry with a soft cloth and leave it to air dry until no water droplets are present. Do not open the battery or USB cover until the camera is completely dry.
3. The speaker, microphone, and pressure vents on the camera body contain waterproof materials underneath them. To ensure that Ace/Ace Pro remains waterproof, avoid damaging these parts through contact with hard objects, and do not use a hairdryer to dry the camera.