Waterproofing

  • Insta360 Ace Pro camera is waterproof up to 33ft (10m) without a Dive Case.
  • For extended underwater use, use the Dive Case. The Dive Case is waterproof to 196ft (60m).
  • Check that the battery compartment is free from dirt or foreign objects. Once the battery is inserted, close the Battery Cover and ensure the yellow indication mark is completely covered to ensure waterproofing is not affected.
  • Ensure the USB Port Cover is free from dirt or foreign objects. Ensure it is completely closed before using the camera underwater.
  • After every use in seawater, soak the camera in fresh water for 15 minutes, gently rinse it with the flip screen open, and then dry it thoroughly with a soft cloth. Wait until it is completely dry before using it again.

To maintain the waterproofing of Ace Pro:

  • Do not use a hair dryer to dry the camera, as it may affect the microphone and speaker and damage the internal waterproofing ability.
  • Avoid operating the camera for extended periods (>1 hour) outside the recommended temperature range (-4°F to 104°F/-20℃ to 40℃) or in humid environments.
  • Do not store the camera in high-temperature or high-humidity environments.
  • Do not disassemble the camera.
  • Avoid entering water at high speeds. Excessive water impact may damage the device.
  • Ensure the camera's Battery Cover, USB Port Cover and Lens Cover are installed and securely closed, or the camera will not be waterproof.

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