Firmware Update

Firmware updates will be regularly available for Ace Pro to ensure it runs efficiently. Please update to the latest version for optimal results.
Before updating, ensure Ace Pro has at least 20% battery remaining.

Update via Insta360 app:

  1. Connect Ace Pro to the Insta360 app.
  2. The app will notify you if there is a new firmware update available. Follow the on-screen instructions to update the firmware.

If the camera firmware update fails, check the following and try the update again:

  1. Ensure the camera is close to your phone.
  2. Keep the Insta360 app running and do not exit or minimize it.
  3. Ensure your phone has a strong and stable network connection.

Update via Computer

  1. Make sure Ace Pro is powered on.
  2. Connect the camera to the computer using the USB Type-C cable and select USB Mode.
  3. Download the latest firmware version from the official Insta360 website on your computer.
  4. Once the computer has recognized Ace Pro, copy the "Insta360AceProFW.bin" file to Ace Pro's root directory.

Note: Do not change the file name.

  1. Disconnect Ace Pro from the computer. Ace Pro will automatically power off. The Indicator Lights will slowly flash blue.
  2. Ace Pro will automatically restart once the update is complete.

Please click here to contact us for further support.

Online Chat
Office Hours: 24/7
Start Chat