Formatting Insta360 Ace/Insta360 Ace

It is recommended to periodically transfer camera files to a mobile phone or computer for backup, and format the camera’s internal storage to avoid abnormal storage issues.

Format via Insta360 Ace/Insta360 Ace

1. Insert the microSD card into Insta360 Ace/Insta360 Ace.
2. Turn on Insta360 Ace/Insta360 Ace.
3. Slide down from the top of the screen, tap the settings icon "⚙" > "Camera Storage" > "Format Storage".

Format via Insta360 app

1. Connect Insta360 Ace/Insta360 Ace to your phone via the Insta360 app.
2. Enter the Settings page, then tap "Other Settings" > "Camera Storage" > "Format Storage".

Note: When formatting the card by computer, it needs to be in exFAT format, and the allocation unit size should be default.

Please click here to contact us for further support.