8.3 Common problems for Insta360 Stitcher

8.3.1 Installation failure

First, please confirm that your computer configuration specification is above 64bit win7 system;

Additionally, some antivirus software may prevent Stitcher installation, try to install it again after closing antivirus software.

8.3.2 Fail to export files

Stitcher only supports exporting files captured by Pro, Pro 2 or Titan camera, and the folder must contain the project file called pro.prj, and file names inside the folder should not be modified;

If folder files are not missing and internal filenames are not modified, please check whether the software is correctly installed. You can also try to solve the problem by install the Stitcher again.

8.3.3 No reaction after turning on

Generally it is due to improper installation, and it is recommended to install it again.

8.3.4 Poor stitching, ghost image, stitching joint

  • Video stitching problems:

    Please check whether it is the problem of objects that are near the camera. If the distance is too close, it’s normal; if not, check whether objects with stitching problems are not obvious enough; if not, please select appropriate reference frames for stitching.

  • Photo stitching problems:

    Please check whether it is the problem of objects that are near the camera. If the distance is too close, like less than 1m, it’s normal; if not, check whether objects with stitching problems are not obvious enough.

8.3.5 Cannot use hardware for decoding

Check whether your computer hardware configuration meets standards or check whether graphics drives are properly installed. You may try to update graphics drivers.

8.3.6 Low optical flow stitching speed

Optical flow stitching is a frame-by-frame stitching. Its speed depends on computer performance. You are recommended to check computer configuration.