Snap Selfie Screen: Check Serial Number

Snap Selfie Screen: Check Serial Number

Applicable Models: Selfie Screen and Selfie Screen with Light

The serial number is the unique identifier for your device, often required for warranty claim and official technical support. Below is a guide on how to find your Selfie Screen's serial number.

Method 1: Find the serial number on the packaging box

You can locate the device's serial number on the back of the packaging box.

insta360

Method 2: Find the serial number on the Selfie Screen

After powering on the Selfie Screen, short-press the "Power Button" and "Mirror Button" simultaneously to view the product's serial number. To exit the serial number display page, simply tap the touchscreen again.

insta360

FAQ

How to check the authenticity and warranty information of your Selfie Screen?

Method 1: Visit Insta360 official website to check

Go to the Product Serial Number Inquiry page on the Insta360 website. Enter the serial number of your device and click to view the result. If the query returns warranty information matching your model, it is confirmed as an authentic product.

Method 2: Contact Insta360 Customer Support

Channel

Method

Office Hours

Chat

Contact us via the official website

Monday to Sunday, 0:00 to 24:00

WhatsApp

Go to WhatsApp

Phone

+1 800 6920 360

Monday to Friday, 7:00 to 17:00 (PST)

insta360
Online Chat
Office Hours: 24/7
Start Chat