Snap: Compatibility (Phone and Bluetooth)

Snap: Compatibility (Phone and Bluetooth)

Applicable Models: Selfie Screen and Selfie Screen with Light

Mobile phone compatibility

Device Type	Brand	Compatible Models	Incompatible Models
Android/HarmonyOS Devices	Samsung	Galaxy S26 Ultra, Galaxy S25 Ultra, Galaxy S25+, Galaxy S25 Edge, Galaxy S24 Ultra, Galaxy S24+, Galaxy S23 Ultra, Galaxy S21 Ultra, and Galaxy S10+ *The following models support normal screen casting and touchscreen operation, but due to physical structure limitations, they cannot achieve a tight fit with the Snap selfie screen: Galaxy S26, Galaxy S25, Galaxy S24, Galaxy S24 (Exynos), Galaxy S23, Galaxy Z Fold6, and Galaxy Z Flip7	N/A
	Google	Pixel 9 Pro and Pixel 8	Pixel 7
	HUAWEI	Pura 80 Ultra, Pura 80 Pro+, Pura 80 Pro, Pura 70 Ultra, Pura 70, Mate 70 Pro, Mate 40 Pro, Mate 30 Pro, P60 Pro, P50, P40 Pro, P40, and P30 Pro	Pura 80, Pura 70 Pro, nova Flip S, nova 15 Pro, nova 14 Ultra, nova 13, nova 12 Ultra, nova 12, Huawei Enjoy 80, Mate 80 Pro, Mate 70 Pro+, Mate 60 Pro, Mate 60, and Mate XT
	vivo	X300 Pro, X300, X Fold5, X200 Ultra, X200 Pro, X100 Ultra, and X100s Pro	X200 Pro mini
	iQOO	iQOO 15 and iQOO 13	iQOO Z9 and iQOO 11 Pro
	OPPO	Find X9 Pro, Find X8 Ultra, Find N5, and Find X7 Ultra	Find X9, Find X8 Pro, Find X8s, Find X8, Find X7, Find N3 Flip, OPPO A5 Energy Edition, OPPO A6 Pro 5G, OPPO A5x 5G, OPPO K13 Turbo Pro 5G, OPPO K13 Turbo 5G, Reno15 Pro, Reno15, Reno14, Reno12, and Reno9 Pro+
	OnePlus	OnePlus 15, OnePlus 13, OnePlus 12, and OnePlus 8 Pro	OnePlus Turbo 6V, OnePlus Turbo 6, OnePlus Ace 6T, OnePlus Ace 6, OnePlus Ace 5 Pro, OnePlus Ace 5, OnePlus Ace 3 Pro, OnePlus Ace 2 Pro, OnePlus 13T, and OnePlus 11
	Honor	Magic7 Pro, Magic6 Pro, and Magic V5	Magic8 Pro Air, Magic8 Pro, Magic8, Magic7, Magic6, Magic V Flip 2, Honor 500 Pro, Honor 500, Honor 400 Pro, Honor 200, Honor 90 GT, Honor X20, and Honor Power 2
	Xiaomi	Xiaomi 17 Ultra, Xiaomi 17 Pro, Xiaomi 17, Redmi K90 Pro Max, Xiaomi 15 Pro, Xiaomi 15, Xiaomi MIX Fold 4, Xiaomi 14 Pro, and Xiaomi 14	Xiaomi 13 Pro, Xiaomi 13, Xiaomi 10, Redmi K80 Pro Champion Edition (Lamborghini Squadra Corse), Redmi K70 Pro, Redmi K40S, Redmi Turbo 3, and Redmi Note 14 Pro+
	ZTE	Axon 40 Ultra	N/A
iOS Devices	Apple	iPhone 17 Pro Max, iPhone 17 Pro, iPhone 17, iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, iPhone 16, iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, and iPhone 15	iPhone 17 Air, iPhone 17e, iPhone 16e, and iPhone Air

Please note:

• If you are using a vivo phone and encounter compatibility issues such as touchscreen or connectivity problems, please update your system to OriginOS 6 or later.
• If your device is not included in the Compatible Models above, we recommend verifying the following three criteria to ensure the normal operation of the Selfie Screen:
  • Whether your phone has a Type-C port.
  • Whether your phone supports reverse charging.
  • Whether your phone supports the DisplayPort (DP) protocol.

  You can visit the "Product Specifications" page on the official website of your phone brand to check the information about the Type-C port and reverse charging feature. In addition, you can connect your phone to a monitor or TV using a compatible data cable. If the screen is mirrored properly, the phone supports the DisplayPort protocol. If your phone meets all the three criteria above, it is usually compatible with the Selfie Screen.

Bluetooth/Accessory compatibility

• Compatible with the Insta360 Ring Remote (The Ring Remote's firmware needs to be updated to v1.0.0.23 or later).
• Compatible with the Insta360 Mini Remote (The Mini Remote's firmware needs to be updated to v1.0.0.25 or later).

FAQ

1. What should I do if Snap still prompts an incompatibility error even though I am using a compatible phone?

In this case, you can follow the steps below to try troubleshooting:

Check the hardware connection

• Make sure the Snap connector is firmly inserted, without looseness or tilting. Try unplugging and replugging the connector several times before trying to connect Snap to your phone.
• Try using another compatible phone that supports screen mirroring to determine if the issue is with the phone.

Check the software and settings

• Unlock your phone screen first before connecting it to the Selfie Screen for use.
• If the phone battery is too low, please charge it first and then try again.
• If you are using an iPhone, please update your phone system to the latest version.
• If you are using a Samsung phone, please turn off the DeX mode (Samsung desktop mode) before connecting and using it.

2. Can the Snap phone selfie screen be used with professional cameras, action cameras, or gimbals? Would it be too limited if it only works with phones?

Snap is specifically designed for phone photography, focusing on portability and ease of use, allowing you to fully leverage your phone's main camera for selfies and vlog creation. With Snap, you don't need to carry additional cameras, gimbals, or other devices, and just one phone is enough to create effortlessly.

Currently, the product does not support professional cameras, action cameras, handheld gimbals, and similar devices. It is more suitable for everyday shooting and creation that prioritizes lightweight and hassle-free use. We will continue to optimize the product in the future to provide you with a better user experience. Thank you for your understanding and support!

3. Why is the Snap Selfie Screen not compatible with iPhone Air?

Due to the entirely new ultra-slim design of iPhone Air, there are significant differences in its body thickness and internal hardware layout compared to the regular iPhone series. To ensure stability during shooting and connection stability, the physical clamping structure and interface depth of the current Snap Selfie Screen have not yet been perfectly adapted to this model.