Insta360+: Cloud Media Download & Export
Insta360+: Cloud Media Download & Export
Applicable Models: X2, X3, X4, X4 Air, X5, and Ace Pro 2
Below is a quick guide to downloading and exporting your cloud media with the Insta360 app or Insta360 Studio. Save wonderful clips straight to your phone for a quick edit, or export the finished film and share it on social platforms—both happen in a couple of taps.
How to download/export cloud media to your mobile phone
How to download cloud media to the Insta360 app
- In the Insta360 app, find the media you want to download and tap to enter the playback page.
- Tap the gear icon in the top left corner > tap Download > choose "Download entire clip" or "Download selected segment".

How to export cloud media to your phone
- In the Insta360 app, find the media you want to download and tap to enter the playback page.
- Tap the export button in the top right corner > select exporting 360 / flat video > set export parameters > tap "Export to Phone".

Please note:
- Media without in-camera stabilization: Only the original file can be downloaded to the Insta360 app and viewed in "Album" > "Downloaded". If the Insta360 app is uninstalled from your phone, these files will be deleted.
- Media with in-camera stabilization: Only the original file can be downloaded to your phone's album.
How to download cloud media to PC
- Download the final edited media: Right-click the target media > click "Start Export".
- Download the unedited original media: Right-click the target media > click "Download".

Please note: Insta360 Studio v5.7.4 and later versions no longer support the proxy video download for cloud media. When downloading cloud media, the system will download the original videos by default.

FAQ
Can cloud media be downloaded to external storage devices?
- Mobile phones / tablets (Insta360 app): Media downloaded from the cloud is saved to the device's internal storage by default.
- PC (Insta360 Studio): You can choose the storage location during download (downloading to external disks or other connected storage devices is supported).