GO Series: Common Questions About Appearance

GO Series: Common Questions About Appearance

Applicable Models: GO 3, GO 3S, and GO Ultra

For GO 3, GO 3S and GO Ultra

1. Is the camera drop-resistant/durable?

The camera features a robust structural design, suitable for various sports scenarios and daily use.

Please note: For a more secure and durable user experience, it is recommended to use protective accessories at all time and properly protect the camera (e.g., avoid dropping it from a height and subjecting it to severe impacts).

For GO 3 and GO 3S

2. Why is the screw inside the Action Pod "loose"?

This screw is the camera-in-place detection button, not a fault:

  • When the camera is not in the Action Pod, the screw will eject automatically.
  • Once the camera is placed in the Action Pod, the screw will be compressed by downward force and free from "looseness".

3. The cable of the Action Pod's flip screen is exposed — does it get damaged easily?

To achieve a "slimmer and more compact" design for the Action Pod, no additional conduits or sheaths are used to cover the cable. Instead, the cable surface is wrapped with silicone material, which will not be easily damaged during normal use.

4. What is the size of the screw at the bottom of the Action Pod?

It is a T3 screw.

insta360
Online Chat
Office Hours: 24/7
Start Chat